Ashby and Partners LLP is committed to protecting your privacy and ensuring that your visit to our website is completely secure. We know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, use and disclose information about you.

 

Who we are

Ashby and Partners LLP, whose registered office is at 272 London Road, Wallington, Surrey SM6 7DJ

Tel: 020 7112 5175

Email: [email protected]  

Ashby and Partners LLP is registered in England under the registration number: OC402883

 

What Personal Data do we collect?

We (or third parties on our behalf) may collect and use the following categories of personal information: full name, address, email address, telephone number.

 

How and why we use your information:

We do not sell or rent your information to anyone. We will only use your information when the law allows us to.

We collect this information in order to:

• Send you a brochure about our services
• Contact you by telephone to see if you would like to arrange an appointment
• Discuss any issues relevant to your circumstances (for example providing for children from a previous relationship)
• Assess whether our home visit service is appropriate for your circumstances

We may receive your personal information from you in person, over the phone, or from our personal form that you fill in for providing information. We will contact you by telephone to discuss any issues relevant to your circumstances and to book an appointment. We will contact you by phone to discuss your circumstances and book your appointment. At your home visit or telephone appointment, your legal consultant will collect further information from you about yourself, your estate, and the people you wish to include in your Will and other legal documents in order to provide the services you have requested. We may contact you by phone, email, or in writing, if required in order to provide the services you have requested. Where relevant, we may contact HM Land Registry to verify your homeownership.

 

Where we have your explicit consent:

 

We may receive your personal information from you over the phone or from a personal form that you fill in for more information. We will contact you to discuss any issues relevant to your circumstances and keep in touch to see if you would like to book an appointment. You may ask us to stop processing your information in this manner at any time.

 

We may contact you by telephone, email, or SMS to ask you to complete customer feedback forms. We do this in order to improve our customer service and the services that we offer. Sometimes we will nominate a representative to do this on our behalf.

 

How do we share and disclose information to third parties?

We do not rent or sell your information to anyone. Should you decide to become a client of Ashby and Partners LLP.

 

How long do we keep hold of your information?

We retain your information until you withdraw your consent for us to maintain contact with you, after which it is deleted.

 

Your data protection rights

You have rights in connection with your personal data that include the following: to withdraw consent where you have given it, to be informed and have access to your personal data, to correct or complete inaccurate data, and in certain circumstances to restrict, request erasure, object to processing, or request portability of your personal data to another organization. If you wish to contact us regarding your data protection rights, please email [email protected].

The Information Commissioner’s Office (the ICO) is the supervisory authority that regulates personal data in the UK. You can get in touch with the ICO by:

• Visiting their website: www.ico.org.uk
• Calling them on 0303 123 1113
• Writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF